山东省高考分为两批，一批为春季高考，另一批为夏季高考。这其中，夏季高考是大多数省份推行的高考制度。一般来讲，春季高考与夏季高考有一些不同的是，第一，春季的高考时间在每年的3月和5月。3月考技能方面的知识，5月考知识方面的能力。第二，春季高考是由各省统一命题，原则上，招生单位大多为专科院校。第三，春季高考比较简单。第四，春季高考只能报考省内的学校。

The Shandong Provincial College Entrance Examination is divided into two batches, one is the spring college entrance examination, and the other is the summer college entrance examination. Among them, the summer college entrance examination is the college entrance examination system implemented by most provinces. Generally speaking, there are some differences between the spring college entrance examination and the summer college entrance examination. Firstly, the spring college entrance examination is held in March and May each year. Skills knowledge will be tested in March, and knowledge abilities will be tested in May. Secondly, the spring college entrance examination is a unified proposition by each province, and in principle, most enrollment units are vocational colleges. Thirdly, the spring college entrance examination is relatively simple. Fourthly, the spring college entrance examination can only apply to schools within the province.

　　而在山东，春季高考酒店管理专业招生的学校，考试内容大致为以下这些:

In Shandong, schools that enroll students in the hotel management major during the spring college entrance examination generally have the following exam contents:

　　实操方面：

In terms of practical operation:

　　1.西餐服务

1. Western cuisine services

　　西餐零点餐厅摆台服务、西餐宴会摆台与服务;

Western ordering restaurant table setting service, Western banquet table setting and service;

　　2.中餐服务

2. Chinese cuisine services

　　中餐零点餐厅摆台与服务、中餐宴会摆台与服务;

Chinese Dining Order Restaurant Table and Service, Chinese Banquet Table and Service;

　　3.客房服务

3. Room service

　　中式铺床与开夜床服务、客房的清洁与保养;

Chinese style bed making and turndown services, as well as cleaning and maintenance of guest rooms;

　　4.服务礼仪

4. Service etiquette

　　服务人员的岗位礼仪技巧、服务人员的待客礼仪技巧、服务人员的仪容仪态礼仪技巧;

The etiquette skills of service personnel, the hospitality etiquette skills of service personnel, and the etiquette skills of service personnel's appearance and demeanor;

　　5.前厅服务

5. Front Office Services

　　前厅接待服务、总机服务和对接商务服务;

Front desk reception service, switchboard service, and business liaison service;

　　理论方面：

In terms of theory:

　　1.餐饮服务与管理

1. Catering services and management

　　中餐服务知识、西餐服务知识、宴会服务知识、酒水与酒吧服务知识、餐饮安全防范常识、餐饮服务基础知识;

Chinese food service knowledge, Western food service knowledge, banquet service knowledge, liquor and bar service knowledge, catering safety prevention knowledge, and basic catering service knowledge;

　　2.前厅服务与管理

2. Front Office Services and Management

　　礼宾服务知识、总台服务知识、总计服务和对客商务服务知识、客房预订知识;

Knowledge of concierge service, front desk service, total service and guest business service, and room reservation;

　　3.旅游概论

3. Introduction to Tourism

　　旅游业的发展趋势、旅游业的构成知识、旅游活动的基本要素知识;

The development trend of the tourism industry, knowledge of the composition of the tourism industry, and knowledge of the basic elements of tourism activities;

　　4.服务心理

4. Service psychology

　　服务人员与旅游者的交往沟通知识、服务人员的心理素质知识、旅游服务心理相关知识;

Knowledge of communication and interaction between service personnel and tourists, knowledge of psychological qualities of service personnel, and knowledge related to tourism service psychology;

　　以上是关于 山东春季高考 的介绍，若想了解相关知识可请点击：http://www.wanzhi100.com 我们将会全心全意为您提供满分服务，欢迎您的来电！

The above is an introduction to the Shandong Spring College Entrance Examination. If you want to learn more about related knowledge, please click: http://www.wanzhi100.com We will wholeheartedly provide you with full score service. Welcome to call us!

上一条 ： 春季高考培训：带你了解学前教育专业

下一条 ：